Inspection Procedure 8: The HDMI adapter data cannot be replayed.


caution
  • Before replacing the multivision display, ensure that the power supply circuit, the earth circuit and the communication circuit are normal.
  • Check whether the HDMI output supports your audio device.

COMMENTS ON TROUBLE SYMPTOM


If the video replay is impossible with the HDMI mode, the USB/HDMI cable or multivision display may be defective.
note Before troubleshooting, check that the HDMI device works normally as a single unit.

PROBABLE CAUSES



DIAGNOSIS PROCEDURE

STEP 1. Check if the error message is displayed on the multivision display.
(Refer to .)

Q. Is the error message displayed on the monitor?
YES : Refer to error massage (refer to ), take necessary steps. If the HDMI device is still not be played, go to Step 2.
Go to Step 2.

STEP 2. Check the service data for multivision display.
Using the multivision display diagnosis mode, check if the "Communication Check" (Refer to ).
Item name
 Normal condition
HDMI
 OK (When HDMI device is connected)
NC (Not connected)

Q. Is the check result normal?
Go to Step 4.
Go to Step 3.

STEP 3. Check the HDMI cable.
Check that the HDMI cable is connected to the multivision display normally. Or check the USB/HDMI cable for damage such as bend.

Q. Is the check result normal?
Go to Step 4.
Replace or repair the USB/HDMI cable.

STEP 4. Retest the system.
Check that the HDMI device works normally.

Q. Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/inspection Service Points - How to Cope with Intermittent Malfunction).
Replace the multivision display (Refer to ).