Inspection Procedure 7: USB device data cannot be replayed.


caution
  • Before replacing the multivision display, ensure that the power supply circuit, the earth circuit and the communication circuit are normal.
  • Check whether the multivision display supports your audio device or an audio file format.

COMMENTS ON TROUBLE SYMPTOM


If the USB device data cannot be replayed, the USB cable, USB adapter or multivision display may be defective.
note
  • Before troubleshooting, check that the music file (the customer tried to replay) can be replayed.
  • When any error is found in a connected iPod, first check whether it is an official product.

PROBABLE CAUSES



DIAGNOSIS PROCEDURE

STEP 1. Check if the error message is displayed on the multivision display.
(Refer to )

Q. Is the error message displayed on the monitor?
YES : Refer to error massage (refer to ), take necessary steps. If the USB device is still not be played, go to Step 2.
Go to Step 2.

STEP 2. Check the USB device.
Check that the USB device is supported by this system.

Q. Is the check result normal?
Go to Step 3.
The USB device must be supported by this system.

STEP 3. Check the USB cable and USB adapter.
Check that the USB cable is connected to the multivision display and USB adapter normally. Or check the USB cable and USB adapter for damage.

Q. Is the check result normal?
Go to Step 4.
Replace the USB cable (Refer to ) or USB adapter (Refer to ).

STEP 4. Retest the system.
Check whether an audio file, which is stored in the USB device, can be played.

Q. Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to Cope with Intermittent Malfunction).
Replace the multivision display (Refer to ).