Inspection Procedure 6: Smartphone-linked functions do not work normally.


caution Before replacing the multivision display, ensure that the power supply circuit, the earth circuit and the communication circuit are normal.

COMMENTS ON TROUBLE SYMPTOM


When the smartphone-linked functions do not work normally, the USB cable, USB adapter or multivision display may be defective.
note Before troubleshooting, check that the smartphone link function works normally as a single unit.

PROBABLE CAUSES



DIAGNOSIS PROCEDURE

STEP 1. Check if the error message is displayed on the multivision display.
(Refer to )

Q. Is the error message displayed on the monitor?
YES : Refer to error massage (refer to ), take necessary steps.
Go to Step 2.

STEP 2. Check the smartphone setting.
The smartphone must satisfy the followings:

  • The smartphone is supported by this system.
  • The smartphone is unlocked.
  • The smartphone is connected via USB.
  • System requirements are satisfied (installed operating system must support CarPlay).
  • The clock time in the smartphone corresponds to that in the multivision display.

Q. Is the check result normal?
Go to Step 3.
The smartphone must be in the conditions above.

STEP 3. Check the USB cable and USB adapter.
Check that the USB cable is connected to the multivision display and USB adapter normally. Or check the USB cable and USB adapter for damage.

Q. Is the check result normal?
Go to Step 4.
Replace the USB cable (Refer to ) or USB adapter (Refer to ).

STEP 4. Retest the system.
Check that the smartphone-linked functions work normally.
note The smartphone must be restarted.

Q. Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to Cope with Intermittent Malfunction).
Replace the multivision display (Refer to ).