Inspection Procedure 7: An audio file, which is stored in the SD memory card, cannot be played.


caution
  • Whenever the multivision display is replaced, ensure that the power supply circuit and the earthing circuit are normal. (Check that the voltage is 10 V or more.)
  • Whenever the multivision display is replaced, select "Select Model" on the dealer mode screen.

COMMENTS ON TROUBLE SYMPTOM


If the sound replay is impossible with the SD memory card mode, the SD card or multivision display may be defective.
note Before troubleshooting, check that the music file (the customer tried to replay) can be replayed.

PROBABLE CAUSES



DIAGNOSIS PROCEDURE


STEP 1. Check if the error message is displayed on the monitor.


(Refer to .)

Q. Is the error message displayed on the monitor?

YES : Refer to error massage (refer to ), take necessary steps. If the SD memory card is still not be played, go to Step 2.

Go to Step 2.

STEP 2. Retest the system


Check whether an audio file, which is stored in the SD memory card, can be played.

Q. Is the check result normal?

The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/inspection Service Points - How to Cope with Intermittent Malfunction ).

Replace the multivision display.